Q: What is the lead time on getting my order?
A: Orders are shipped within 2 weeks. Most within 1 week.
Q: What are my shipping options?
A: We use Fed Ex for their timely and safe delivery of products.
Q: Can I get a custom gable vent made the way I want?
A: Yes. Every order is made to your specifications when you order. If you send a picture, we will duplicate that.
Q: Half round window trim, can I get an elliptical or eyebrow window trim?
A: Yes. Just call to place your order and mail a template of the trim to PO Box 299, Burnsville, MS 38833.
Q: Can I get an oval gable vent?
A: Yes. This does require a template as ovals are slightly different on their pivot points.
Q: I need another aluminum trim piece?
A: We can manufacture any aluminum trim you need. We do not yet offer some things on the site due to the extensive shipping costs.
Q: How do I order something not listed on the site?
A: As we do not accept cards over the phone, we will take your order and have IT put in a SOS link and email it to you. This way, you can still check out with PayPal security.
Q: Can I get bulk discounts?
A: Yes. When ordering large quantities, call us to ensure you get the proper discounts and even shipping discounts.
Have another question? Call us (901) 281-2887 or email us at [email protected]